How to apply for the Flysafair Call Centre Agent Vacancies

Flysafair is currently offering an exciting employment opportunity as they are in search of a Call Centre Agent to join their team. The airline has set the closing date for applications as 11 November 2023. This position is located at the Flysafair head office in Bonaero Park, Gauteng, South Africa.

Application Details:

• Closing Date: 11 November 2023.
• Location: Bonaero Park, Gauteng, South Africa.

What are the responsibilities associated with the Call Centre Agent position at FlySafair

The successful Call Centre Agent will be responsible for the following duties:

• Receive calls from customers/passengers.
• Handle and resolve problems such as delays, cancellations, etc.
• Explain processes to customers and assist them as necessary.
• Work as part of a team, including shifts and longer than normal hours.
• Handle confidential information.
• Communicate with customers both verbally and in writing.

What are the requirements for the Call Centre Agent position at FlySafair

To be eligible for this position, you should meet the following requirements:

• Grade 12 qualification.
• One (1) to four (4) years of experience in a Call Centre Environment.
• A travel or relevant qualification will be an advantage.
• Excellent communication skills in English (speaking, reading, and writing).
• Solid computer literacy.
• Excellent phone etiquette.
• No criminal or credit record.
• Ability to work on weekends, public holidays, and flexible hours as required.
• Having your own transport would be an advantage.

How to apply for the Flysafair Call Centre Agent Vacancies

If you are interested in this opportunity, make sure to apply before the closing date.